Yayıncı "Elsevier Sci Ltd" İşletme Bölümü Koleksiyonu için listeleme
Toplam kayıt 2, listelenen: 1-2
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Identifying the complex relationships among emotional labor and its correlates
(Elsevier Sci Ltd, 2011)Studied since the late 70s, emotional labor has received much attention especially in the service product context due to its presumed double edged wedge potential. Several job-related and person-related factors are postulated ... -
Strategic orientation and performance of tourism firms: Evidence from a developing country
(Elsevier Sci Ltd, 2011)This study investigates whether tourism firms in a developing country, namely Turkey, which adopt one of the four strategic orientations of Miles and Snow (1978), differ based on their financial and non-financial performance. ...